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BlackBerry customers to get free apps

By Sam
BlackBerry customers to get free apps

Over £50 worth of free apps after BlackBerry failure

Students whose BlackBerry smartphones were affected by last week's outages will be compensated with £63 worth of apps from the company's app store.

Customers affected by BlackBerry maker Research in Motion’s (RIM) network problems will be able to download apps such as SIMS 3, Bejeweled and Texas Hold’em Poker 2 for free.

The complete selection of premium apps will become available to download at BlackBerry App World tomorrow and will continue to be available until December 31.

Millions of BlackBerry owners worldwide were unable to send emails, browse the web or use BlackBerry Messenger last week after a problem at RIM's network centre in Slough.

Those affected will be able to enjoy the apps as an ‘expression of appreciation for their patience’ and can be seen as RIM’s attempts to appease users’ anger following the outage.

"We are grateful to our loyal BlackBerry customers for their patience. We have apologised to our customers and we will work tirelessly to restore their confidence,” said Mike Lazaridis, co-chief executive of RIM.

"We are taking immediate and aggressive steps to help prevent something like this from happening again."

The company are also offering customers a one-month extension to technical support contracts and those who do not have a contract will be offered a month's free helpline support.

The Student Guide Magazine


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